Frequently Asked Questions
Artwork & Design Related
Which file type do you need for printing?
www.custompackaginglane.com requires AI, PDF, PSD, format with a min of 300DPI file for printing.
Do you offer Free Design Services as well?
What if my files have missing Fonts?
How does the final Printed Job compare to my given art files?
The color may vary, depending on how you submitted your files. The color on the screen cannot be guaranteed to match the finished product because every monitor’s color displays differently. Also, screen colors are represented in RGB, whereas colors are printed on the object in CMYK.
What is Print Ready File?
Print-ready files are artwork & design files that included all fonts and images of your required design and are ready to print, requiring no additional adjustments by the designer.
Turnaround Time & Delivery
Can I order Custom Boxes on Rush Basis as well?
Yes, we do offer Rush Order service in which the turnaround time is 6-8 business days for production
How the Boxes will be shipped?
What is the standard turnaround time?
Can CPL deliver orders to multiple locations?
Can I change my delivery address after confirming my order?
While placing your order be sure to write the proper shipping address but still if you would like to change the delivery address, kindly notify us before shipping your boxes.
Can you ship outside US and Canada?
Yes, we offer shipping outside US as well, Like UK, AU, NZ and feel free to share where you want us to deliver your package
Which Courier Company do you use to ship the boxes?
We mostly use DHL, FEDEX, UPS
Pricing and Payments
What is the payment method CPL has?
What is the Cost of your Custom Packaging?
Costing depends on the box sizes, printing options, materials, and any extra coating and finishing on the boxes. We offer discounted prices on larger quantities.
Do you offer Reseller Prices?
Yes, Custom Packaging Lane has special discount rates for resellers, whole-sellers, and branding agencies.
Can CPL deliver orders to multiple locations?
Can I change my delivery address after confirming my order?
While placing your order be sure to write the proper shipping address but still if you would like to change the delivery address, kindly notify us before shipping your boxes.
Can you ship outside US and Canada?
Yes, we offer shipping outside US as well, Like UK, AU, NZ and feel free to share where you want us to deliver your package
Which Courier Company do you use to ship the boxes?
We mostly use DHL, FEDEX, UPS
How to order?
How order process work at www.custompackaginglane.com ?
your order at CPL will be Processed in 4 simple steps.
- You can start by submitting a request for a quote.
- Next, you can email your artwork to us over the email.
- Designers will create the 3D and 2D mockups for you, and will share it for approval
- Once the payment is confirmed the order will be forwarded to production.
Can I reorder my Previous Design?
Can I place an order over the phone as well?
General?
What Materials do we use to create custom boxes?
Which types of Printing options do we have?
You can have your boxes print in digital, offset, and screen printing as well. we offer a wide selection of mailer boxes, presentation boxes, hanging tab boxes, window packaging, unique shaped boxes in pillow, gable, cube, wedge, pyramid or octagon shapes, distinct styles like flap boxes, tuck-in boxes, sleeve, reverse tuck and auto-lock bottom. All these boxes are printable in any color or design.
What is the minimum quantity I can order for Custom Boxes?
you can order as less as you want, our standard MOQ is 100 for Custom Packaging.
