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(650) 242-8522

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Frequently Asked Questions

Artwork & Design Related

Which file type do you need for printing?
www.custompackaginglane.com requires AI, PDF, PSD, format with a min of 300DPI file for printing.
Do you offer Free Design Services as well?
Yes, we do offer Free Design Support and we offer 2D and 3D mockups as well.
What if my files have missing Fonts?
It is important for you to provide all fonts used in your artwork. If you do not provide fonts in your artwork file, we will request you to resubmit your files with fonts included.
How does the final Printed Job compare to my given art files?
The color may vary, depending on how you submitted your files. The color on the screen cannot be guaranteed to match the finished product because every monitor’s color displays differently. Also, screen colors are represented in RGB, whereas colors are printed on the object in CMYK.
What is Print Ready File?
Print-ready files are artwork & design files that included all fonts and images of your required design and are ready to print, requiring no additional adjustments by the designer.

Turnaround Time & Delivery

Can I order Custom Boxes on Rush Basis as well?
Yes, we do offer Rush Order service in which the turnaround time is 6-8 business days for production
How the Boxes will be shipped?
All boxes by Custom Boxes Hub are shipped flat and pre-assembled (glued), you simply need to pop up the boxes as per the creasing lines and they will be ready to use.
What is the standard turnaround time?
The standard turnaround time for Custom Boxes Lane is 8-10 business days.
Can CPL deliver orders to multiple locations?
Yes, you may request to deliver your order at multiple locations.
Can I change my delivery address after confirming my order?
While placing your order be sure to write the proper shipping address but still if you would like to change the delivery address, kindly notify us before shipping your boxes.
Can you ship outside US and Canada?
Yes, we offer shipping outside US as well, Like UK, AU, NZ and feel free to share where you want us to deliver your package.
Which Courier Company do you use to ship the boxes?
We mostly use DHL, FEDEX, UPS.

Pricing and Payments

What is the payment method CPL has?
The Custom Boxes Hub accepts payment via Visa, Master, Amex, Discover, PayPal or cheque.
What is the Cost of your Custom Packaging?
Costing depends on the box sizes, printing options, materials, and any extra coating and finishing on the boxes. We offer discounted prices on larger quantities.
Do you offer Reseller Prices?
Yes, Custom Packaging Lane has special discount rates for resellers, whole-sellers, and branding agencies.

How to order?

How order process work at www.custompackaginglane.com ?
Your order at CPL will be Processed in 4 simple steps.
  1. You can start by submitting a request for a quote.
  2. Next, you can email your artwork to us over the email.
  3. Designers will create the 3D and 2D mockups for you, and will share it for approval.
  4. Once the payment is confirmed the order will be forwarded to production.
Can I reorder my Previous Design?
Want to order the exact same order again? CPL makes it easy and quick for you. Once you place your order your design file and order history will remain secure with us, you can choose to re-order whenever it needed.
Can I place an order over the phone as well?
Yes you can directly call our toll Free number 800-338-0144

General

What Materials do we use to create custom boxes?
TOur boxes are made from a variety of materials, depending on the style you choose and your requirements. Display Boxes, Shipping Boxes, and other Product Boxes are most commonly constructed from cardboard, Kraft, or Rigid material. Additionally, we offer a line of paperboard in different stocks and corrugated boxes with different flutes, as well as collapsible rigid boxes for valued customers.
Which types of Printing options do we have?
You can have your boxes print in digital, offset, and screen printing as well. we offer a wide selection of mailer boxes, presentation boxes, hanging tab boxes, window packaging, unique shaped boxes in pillow, gable, cube, wedge, pyramid or octagon shapes, distinct styles like flap boxes, tuck-in boxes, sleeve, reverse tuck and auto-lock bottom. All these boxes are printable in any color or design.
What is the minimum quantity I can order for Custom Boxes?
You can order as less as you want, our standard MOQ is 100 for Custom Packaging.

Contact Us

Our success is relative to our devotion and attitude towards hard-work and innovation.
44288 Fremont Blvd, Fremont, CA 94538, USA

Order a Sample Kit

Order Custom Boxes. Designed in Minutes.
Delivered in Days. Distinction Quality.

Custom Packaging Lane is a US-based box packaging and printing firm. We specialize in creating unique and personalized packaging solutions tailored to meet the needs of your brand and product.
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Custom Packaging Lane
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